Corporate

Company Profile

Pantropic is a specialist in data protection and disaster recovery (DR) planning for IT systems. We help companies back up and restore their critical business data, and help them keep their applications up and running even during adverse times. Our motto is, “Be there when our customers need us the most”.

We guide our customers through consultation, needs analysis, and proof of concept testing, and then we implement and support the chosen solution. Since 1999, we’ve assisted numerous small and large enterprises in Southeast Asia with solutions deployed behind the firewall and cloud based managed services for offsite disaster recovery. We seek to be recognized in the regional market as experts in advising, designing, deploying, and supporting DR solutions for both SME’s and large enterprises.

Instead of being a “jack of all trades” systems integrator, Pantropic has developed core competencies around the needs of customers who are building a business continuity or disaster recovery capability for their organization. This focus has allowed us to develop deep expertise in the planning, implementation, and support of disaster recovery solutions and architectures. This is specialized knowledge our customers appreciate.

ISO Certification

Pantropic has attained ISO22301:2019 certification for its business continuity management system. The company went through the rigorous process of getting ISO certified to increase its business resilience. This allows Pantropic to provide a more reliable service to its customers, giving them the peace of mind that the company’s services can quickly recover from a disaster. Going through the certification process also allows the company to better advise customers on disaster recovery processes and procedures. This is part of the value add, beyond just I.T. solutions.

Corporate Social Responsibility (CSR)

In 2017, Pantropic embarked upon a programme to give back to society. Working with the National Council of Social Services (NCSS), the company made a commitment to volunteer where it could make a direct impact on a real world need. Through discussions with the National Volunteer & Philanthropy Centre (NVPC) it was identified that acting as a “Volunteer Medical Escort” to the frail elderly would have the direct social benefit the company was looking for.

The CSR task involves picking up elderly patients from their homes in Chinatown and escorting them to their medical appointments, then helping them navigate between nurses, doctors, pharmacy, and cashier, before returning them home. The benefit to the elderly is multifold. It makes travelling back and forth faster and safer, it can speed up appointment time, and it provides company during the waiting process. This is a partnership with the Lions Befrienders Service Organisation who provide a Volunteer Manager to help select needy patients and coordinate appointments.

By committing to volunteer on continuing basis, Pantropic became the pilot SME for a new model of service-based CSR. NCSS hopes to use this as a case study to encourage other SME’s in Singapore to volunteer as well. For its part, Pantropic was recognized in Parliament in a Committee of Supply speech by the Minister for Social and Family Development (MSF), Desmond Lee, during his discussion of the SG Cares movement.

Management

Pantropic has three Directors each with a long yet varied history in the I.T. industry. This combination of experience allows us to quickly grasp the wide range of needs and concerns our customers present to us when discussing disaster recovery.

Kevin Tan, Director of Sales,

holds a Diploma in IT from the National Computer Centre (UK). He began his career in 1992 in B. Braun Singapore Pte Ltd, acquiring technical expertise as a Systems Administrator. He subsequently honed his sales skills at Minolta Singapore in their Document Management business. Thereafter, he started Iizon, a leading multimedia consultancy firm in 1996. The business was sold to NovaSprint in 2001 and Kevin headed the new novaIIZON entity as GM for the next 2 years servicing more than 250 clients, spanning across 20 industries.

Christopher Foo, Chief Technology Officer,

has been working in the IT industry for more than 20 years. His experience has been in the designing and building of network infrastructures. He was part of the pioneering team responsible for the successful setup of the Centre for Wireless Communication, a national R&D initiative. Chris previously worked for IBM Singapore supporting AS400’s and was also one of the founding partners of Wall Data Asia, specializing in middleware such as Rumba.

Clifford Lew, Director of Professional Services,

began his working career as a software programmer while pursuing his Honours Bachelor’s degree in Management Information Systems. He worked in finance for several years before and after completing an MBA in Canada at the Ivey School of Business. In 1999, Clifford left the banking industry to co-found Pantropic Online where his primary concerns are the development of the company’s service offering, marketing strategy, legal agreements and contract negotiations.

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